• TCS courier service is used for delivery of your packages.

• Our nationwide delivery rate is 250.

• Free delivery available on orders worth Rs. 5000 or more.

• Estimated delivery within Lahore 2 to 4 working days.

• Estimated delivery time for other cities is 4-6 working days.

In case if you do not received your item in given duration so please email at info@truissm.com or call us +92 3122165602.

Track Your Skincare Product Order

Customers can trace out their orders by visiting the following page and adding up your shipment number: https://trax.pk/tracking/

If you don't have a shipment number, please contact our customer service by telephone at +92 3122165602.

Return and Exchange Policy

Truissm does not accept returns. But if you get a broken, damaged or leaky package, you can contact our customer service to change new one.

Cancellation Policy

If you want to cancel order, please let us know within 12 hours after placing order. Following this time, we cannot be held accountable for cancellations.

Our Delivery Promise

The team at Truissm is working hard to get your orders delivered safely and on time within Pakistan. Under any canvases of misdeliveries i.e., wrong prints, for customer services please call us at +92 312 2165602.

We will send the right product free of charge and arrange for the wrong goods to be returned. If not, please return the item into 100% new with good condition and offer a few details about the defective reason.